Northern Tool Ratings and Reviews

Customer Reviews for US Stove Forester Pellet Heater - 40-Lb. Capacity Hopper, Model# 5824

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US Stove Forester Pellet Heater - 40-Lb. Capacity Hopper, Model# 5824

Item# 175086
This compact heater burns pellets to create a great heat output. Stay warm without the furnace. BTU Output: 40,000, Fuel Type: Pellet, Blower Included: Yes, Full Load Run Time (Hours): 20, Heating Capability (sq. ft.): 1,500, Igniter: Yes, Thermostat Included: No, Fire Box/Hopper Capacity (lbs.): 40, Flue Collar Size (in.): 3, Dimensions W x D x H (in.): 18 1/4 x 19 1/4 x 33 1/2
Average Customer Rating:
2.667 out of 5
2.7
 out of 
5
(3 Reviews) 3
Open Ratings Snapshot
Rating Summary (3 reviews)
5 stars
1
4 stars
0
3 stars
0
2 stars
1
1 star
1
1 of 3(33%)would recommend this product to a friend.
Customer Reviews for US Stove Forester Pellet Heater - 40-Lb. Capacity Hopper, Model# 5824
Review 1 for US Stove Forester Pellet Heater - 40-Lb. Capacity Hopper, Model# 5824
Overall Rating:
1 / 5
1 / 5

extremely dissatisfied

,
March 8, 2010
By chickie
from PROVIDENCE RI
"This is my second U.S. Stove, purchased through Northern Tool, and it has been nothing but problems. This stove finally died within 5 months of purchase date, despite REPEATED efforts to repair. My last pellet stove also died and this stove was supposed to be an improved model.
Within 2 weeks of purchasing, many problems occured:
excessive smoke, smoke pluiming throughout the house, stove shutting itself off, intake and air flow problems, auger was repeatedly blocked by a pellet that was stuck inside the small hole that feeds into the burn pot.
Each time I called US Stove, people were kind and helpful, I would follow the advice, but still - the issues would repeat. I needed a handyman for virtually each repair, and so I paid over $1000.00 (!) dollars in total. I have been reassured that I will be reimbursed for this money, but this has been so frustrating. In addition I purchused this stove in order to avoid my very high electric bills. My bills will total nearly $900.00 (!) and so the money I hoped to save did not happen, and the money I will recieve after I am refunded all my money, will go to pay my electric and gas bill, and my repairman as well.
DO NOT BUY THIS PRODUCT UNLESS YOU ARE VERY HANDY AND HAVE HIGH SKILLS WITH THIS TYPE OF STOVE.
"
Describe Yourself: Total Beginner
0points
0out of 0found this review helpful.
Review 2 for US Stove Forester Pellet Heater - 40-Lb. Capacity Hopper, Model# 5824
Overall Rating:
5 / 5
5 / 5

Excellent Value

,
March 7, 2010
By goodone
from Maine
"HI Folks: This is a very well made stove, especially for the price. It's design is very simple. You will need to adhust the "Air Slide" for the type of pellets you use. When lighting you can add a small amount of pellets to the fire pot but open the hopper door so no more gets added when firing uo. If too many pellets are in the firepot- you WILL have alot of smoke. Draft is critical=I have too much so my slide is in almost all the way.You should have a "Happy Fire" not lazy and NOT with pellets jumping out of the ffirepot. I would buy this stove again if I neede anotherone."
Describe Yourself: Home Handyman
0points
0out of 0found this review helpful.
Review 3 for US Stove Forester Pellet Heater - 40-Lb. Capacity Hopper, Model# 5824
Overall Rating:
2 / 5
2 / 5

Not happy with this stove

,
October 18, 2009
By James45
from Northern PA
"I bought this stove 3 weeks ago and it's been a constant battle. Once you get it started it seems to run ok as long as you have the vent slide adjusted perfectly. If it's closed a little too much you get a low flame, lot's of smoke and it will eventually just put itself out. If it's open too far then you get the popcorn effect and the pellets just fly right out of the burn pot as soon as they drop in.... that would be all well and good but the problem is that it's so sensitive that you have to adjust the thing every time you use it...... did I mention that you have to pull the side cover off the stove to make the adjustment?
But the main issue is starting the thing. You would think it would be simple enough, you just push the start button and it should fire right up right? HA!!!! I'd guess that it starts up and runs fine about 50% of the time. The other 50% of the time it either does nothing or fills up with so much smoke that you have to shut the thing down. I've called a few times and the service reps are very friendly and they are doing their best to help but I don't think they even know what the problem is. One person told me I need to take the side panel off and open the vent slide wide open every time I want to start it and then when it's burning I need to adjust the vent slide again. Another tech told me that I should not have to adjust that vent at all unless I want to fine tune it if I switch brands of pellets but neither could help me with the starting issue.
The good thing about the stove is that it looks really nice, is small so it doesn't take up a lot of space and when it's running it seems to do a decent job. I just wish I could fix the starting issue. It would be nice to come home on a cold day and push a button to start it like you're supposed to be able to do instead of having to mess with it for 20 minutes. And my wife has already filled the house up with smoke twice so she refuses to even mess with it any more so that means while I'm gone I'm paying to heat my house with expensive propane.
If anybody else has this stove and has any good or bad experiences or has any tips on it please let me know, I can't find any reviews or comments about the thing anywhere online, the techs and US stoves don't even seem to know anything about it."
Describe Yourself: Home Handyman
+3points
4out of 5found this review helpful.