Northern Tool Ratings and Reviews

Customer Reviews for Klutch Retractable Cord Reel - 50-ft., 15 Amp, 12/3 Capacity, Includes Cord

Klutch Retractable Cord Reel - 50-ft., 15 Amp, 12/3 Capacity, Includes Cord

Item# 20643
This heavy-duty retractable cord reel comes with 50 feet of electric cord. The guide arm adjusts to wall, floor and overhead positions to eliminate tangled cords. Spring-driven auto rewind feature wraps, stores and protects cord. Length ft. 50, UL Listed No, Amps 15, Automatic Rewind Yes, Color Gray, Lead-in Cord Length ft. 3 1/2, Mount Type Floor, ceiling, wall, Cord Size 12/3. Multiposition lock ratchet secures cord at desired length 3 1/2-ft. lead in cord provides easy connection to outlet Durable construction with steel spring and pawl and zinc-plated ratchet Heavy-gauge steel base and support post 1in. solid steel axle with 1in. lubricated precision bearings
Average Customer Rating:
4 out of 5
4
 out of 
5
(3 Reviews) 3
Open Ratings Snapshot
Rating Summary (3 reviews)
5 stars
1
4 stars
1
3 stars
1
2 stars
0
1 star
0
3 of 3(100%)would recommend this product to a friend.
Customer Questions & Answers:
4 Questions | 6 Answers
Customer Reviews for Klutch Retractable Cord Reel - 50-ft., 15 Amp, 12/3 Capacity, Includes Cord
Review 1 for Klutch Retractable Cord Reel - 50-ft., 15 Amp, 12/3 Capacity, Includes Cord
Overall Rating:
5 / 5
5 / 5

Klutch Retractable Cord Reel

,
August 2, 2014
By jessi900
from Houston, TX
"This real is a good alternative to some other commercial reels.
In my opinion it is very economical. This real is well constructed and hopefully ill have a long life expectancy. Although we do not use it for the intended purpose, we installed it on some mobile warehouse equipment, reversing the plugs so the pull end plugs into the wall receptacle and short end is hardwired into the equipment.
"
Describe Yourself: Professional
0points
0out of 0found this review helpful.
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Review 2 for Klutch Retractable Cord Reel - 50-ft., 15 Amp, 12/3 Capacity, Includes Cord
Overall Rating:
4 / 5
4 / 5

Ceiling Mounting - Garage

,
May 12, 2014
By DMATL
from Atlanta, GA
"Purchased this product as I was not happy with a cheaper style. This product is very heavy duty and whines back very well. Very heavy so mounting takes two people (when mounting overhead).
Only issue is that the power is not "constant" when cord length is being changed."
Describe Yourself: Home Handyman
0points
1out of 2found this review helpful.
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Review 3 for Klutch Retractable Cord Reel - 50-ft., 15 Amp, 12/3 Capacity, Includes Cord
Overall Rating:
3 / 5
3 / 5

Could be the best cord reel on the market . . .

,
August 30, 2013
By Logan
from Lacey, WA
"Pros:
1) Best bang for the buck I could find in terms of cord gauge, cord length, and build quality.
2) Heavy duty construction! I did not want to but one of those cord reels in a plastic enclosure.
Cons:
1) The mounting bracket does not install separately. This would not be an issue if for the fact that there is not enough room between the top of the cord and the mounting plate to use lag screws. The best option I found was to install two screws/bolts to slide the two open mounting holes on, then use combo lag/bolts as mounting studs.
2) No cord shuttle to ensure even feeding. The first reel I got ended up getting several wraps off of the reel the first time I used it, and then when I tried to unwrap the cord and feed it on properly, it slipped, free spun, and broke itself. I get that you can't let the cord go and retract at full speed, but when you have to sit underneath it and hand feed it in, kind of defeats the purpose doesn't it?!
NORTHERN TOOL:
1) Make the mounting bracket removable so it can be installed separately.
2) Put a cord shuttle or even a guide of some sort on.
You do those two simple things and you have the best cord reel value on the market.
BTW, fix the in feed cord description on the product page. It is a fantastic 54", but you have it as 3.5' (42")?!"
"
Describe Yourself: Home Handyman
+5points
6out of 7found this review helpful.
Response from Northern Tool:By Northern ToolSeptember 19, 2014
Thank you for your feedback. We take great pride in the design and manufacturing of our products and we want you to have the same confidence in the quality of our products that we do. We are disappointed to learn of the issue you are having with the cord reel purchased in August 2013. We have worked with the manufacturer and updated the product by upgrading the spring used and adding two rounds of cord as a buffer to the inside of the cord reel at the center. This will help with retraction of the cord reel, giving you a superior product. Thank you for your continued loyalty and for shopping at Northern Tool & Equipment.
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